24/7 Help
Bingo Day is happy to offer our customers live assistance 24 hours a day, 7 days a week. We are standing by via phone or email in order to assist you with any inquiries or problems you may have.
Our main support desk can be accessed via email at support at bingoday dot com.
To find out how to play the games, house rules, and general game instructions, please first consult the Help section of our website. If you still have questions or you weren’t able to find the information you were looking for, don’t hesitate to contact us!
Here are a list of pages that we have set up for you:
- Getting Started – Helpful download/installation instructions and more!
- FAQs Frequently Asked Questions (and answers!)
- Send Us Feedback – How and who to reach with your comments/suggestions.
- Customer Service - CONTACT US! – A list of ways you can contact our customer service desk ‘Round the Clock!
Email Filtering
How to make sure that you’re receiving all your Bingo Day emails
Our main way to reach you is via email. We are constantly sending out new bonus offers, schedule updates, new special games and jackpots (including dates and times) and otherwise just a whole slew of necessary information that’s meant to maximize your playing experience with us.
In order to fight the war against Spam (that we all can agree is a necessary one!) many internet service providers (or “ISPs”) have installed Anti-Spam filters into their email programs, helping to protect their customers (you) from spam. The way these filters work, is usually any commercial (or otherwise unknown) email is automatically blocked until the subscriber specifically selects that this commercial email address is “okay” and not spam (this is usually referred to as adding to your “safe list.”) To make sure that you are receiving all our emails updating you about promotions, events, bonuses etc., make sure you set your email program to allow emails from Bingo Day!
For a detailed description explaining how to do this, click here
